A: We accept most major health insurance plans. You should contact your insurance carrier for current provider and facility status.
A: Your insurance card, a photo I.D., referral information from your ordering physician, test results including lab, x-ray, (actual films if you are being seen for a breast evaluation), and a list of your current medications and allergies. Please have a list of all physicians who are currently treating you along with their address and phone number.
A: Yes. If a referral is needed, it must be active for the time of your visit. Please contact your Primary Care Physician (PCP) to verify they have submitted information to your insurance carrier for the generation of a referral.
A: Co-pays are established by your insurance plan. General Surgery evaluations are considered “specialty” co-pay. Co-pays are due at the time of service.
A: Yes. Please bring documentation, cards, etc. of all plans so we can verify eligibility and these will be submitted promptly upon receipt of your primary insurance payment.
Co-pays are established by your insurance plan and are collected at the time of visit. General Surgery evaluations are considered “specialty” co-pay. Please add, “co-pays are due at the time of service.
A: Yes, provided the incident has been properly reported and approval to evaluate and treat has been received from the carrier with a claim/authorization number.
A: No. This is a contract with you as the patient, not the provider. Payment is directed to you, not the office.
A: The clinical staff completes all inquiry forms. Please bring these to the office as soon as possible and allow 5-7 days for completion. There is a $25.00 charge for the form.
A: Several of our web-based forms have been made available on Web pages in a secure sockets layer (SSL) environment that utilizes 128-bit encryption. Utilizing SSL technology enables information that is entered into these HTML forms to be encrypted, so that it is extremely difficult for anyone to intercept and read information between your computer and the server to which you are making a connection.
A: If your surgery is deemed an emergency, this is scheduled immediately. Elective surgery is usually scheduled within 3-7 days depending on the availability at the hospital, pre-certification requirements of your insurance company, and potential medical clearance results from your primary care, cardiologist, etc.
A:One of the members of our clinical department will contact you with information regarding the date and time of your procedure. A pre-operative visit at the hospital will occur usually 2-7 days prior to your surgery date. This will also include an assessment by the anesthesia department. A post operative visit in our office will be given to you and will usually occur 4-7 days after surgery. Our business office will assist you with information regarding deductible amounts and co-pays which must be paid prior to elective procedures.
A: The clinical staff will provide you with both verbal and written instructions at the visit time which determined the need for surgery. These will be reviewed with you. You will also be given instructions at the hospital after the surgery. Please contact our clinical staff anytime regarding additional questions or clarification of the instructions.
A: This is dependent on several factors: type of surgery, your occupation, and your rate of recovery. This date will be determined at the time of your post operative visits to our office.
A: Just call our main office number of 770-474-7287 and follow the prompts. One of our physicians is on call 24 hours a day, 7 days a week. Refill for prescription pain medicine should be requested during normal office hours .
A: No. Patients receiving anesthesia and/or those under prescription pain medicine should not operate a motor vehicle.
See photo below!
All Rights Reserved | Surgery South | Policies | Terms of Use